As Your Agent And Representative We Would Like To Perform The Following Managerial Duties On Your Behalf

Operational, Financial, & Accounting

• Onsite reviews and inspections
• Meet with tenants; get to know them and your property
• Review all existing leases, records, and contracts
• Provide finance, accounting, budget, and cash management services
• Evaluate units and make-ready any vacant units
• Determine position of property and market it accordingly
• Perform all bookkeeping, paying of bills, and collecting of rents and fees
• Pay vendors and contractors every 2 weeks to 30 days
• Send detailed monthly financial and operational
• Communicate with external stakeholders
• Leverage economies of scale to negotiate lower fees, advertising, and insurance.

Curb Appeal and Leasing

• Achieve rent ability and profitability by making suggestions about curb appeal and code compliance
• Be proactive in keeping ahead of lawsuits and ways to lease your property
• Create a market analysis that involves the study of like properties to suggest market rent at highest value
• Arrange to show property through advertising and direct marketing
• Effectively handle all rental applications and approvals by verifying credit, income, rental and criminal backgrounds
• Hold tenant and resident retention functions and do all follow up details after move-in

Move-in (Resident Relations)

• Residents required to have a lease with addenda that goes with each specific property
• Take time to talk with resident and explain all documents in detail
• Walk resident around property and give appropriate keys
• Give resident information on how to contact management
• Resident should leave office satisfied with decision to rent

After Move-in

• Send out monthly newsletters to inform residents of community events, projects, and rules
• Have set systems to keep in touch with tenants
• Listen to tenant's needs to provide them with excellent service
• Answer the phone (not have a service take messages)

Maintenance

• Have an excellent base of contractors and vendors
• Have Handy Men that are reasonably priced.
• Maintenance calls are taken by the operations manager to coordinate and verify resolution
• We respond quickly and usually within 24 hours

Vendor Requirements

• Properly Licensed or Supervised
• Warranty work
• Work with tenant’s schedules
• Dress in an clean neat manner and maintain a professional demeanor
• Billing in line with other vendors that would do similar work
• Pick up keys and return to office